Privacy Policy

Data controller within the scope of privacy law, specifically the EU General Data Protection Regulation (GDPR):

Europagrid Limited

Kings Parade, Lower Coombe Street,

Croydon, Surrey, CR0 1AA,

United Kingdom



Your Rights

You can exercise the following rights:

  • information about any personal data we hold and process about you,
  • rectification of any inaccuracies within the personal data we hold about you,
  • erasure of your personal data from our systems,
  • restriction of data processing, in cases where we are not allowed to delete your data entirely due to applicable law,
  • revoke your consent to data storage and processing, data transfer, in case you have agreed to data processing or have signed a contract with us.

Once you have given consent, you can revoke it for the future at any time.

You can file a complaint with your responsible regulatory authority, should you feel that we have violated your privacy rights.


Scope of Data Processing by Data Controller and Third Parties

Personal data is processed within the scope of this privacy policy only. Your personal information will not be disclosed to third parties for other than the specified purposes. We may disclose your personal data to third parties if

  • you have expressly given consent,
  • it is required to fulfill our contract with you,
  • it is required to fulfill a legal requirement,
  • it ensures our legitimate interest and there is no reason to presume any predominant protectable interest from your side against disclosure.

In cases where data is transferred to third countries, this happens within the scope of legal or contractual permissions and if special prerequisites are met according to art. 44 GDPR and subsequent articles. Specifically, data is processed based on guarantees and official recognition of the applicable data protection level matching the EU (e.g. “Privacy Shield” for the USA).


Deletion and Suspension of Data

We uphold the principles of data reduction and data economy. Therefore, your personal information is stored only as long as it is required for achieving the purposes described herein or as is mandated by law. After the particular purpose ceases or the statutory terms expire, all date is routinely deleted or suspended according to regulations.


Acquisition of General Information During a Visit of our Website

When accessing our website, general information is recorded automatically. This information (server log files) contains, among others, your web browser type, the operating system in use, the domain name of your internet service provider and similar data. This is information does not enable us to make any conclusion about you personally.

This data is technically required, to deliver the requested content of websites correctly and are obligatory when using the internet. They are processed for the following purposes:

  • ensuring a working connection with the website is established,
  • ensuring proper use of our website,
  • analysis of system security and stability,
  • additional administrative purposes.

Processing of your personal information is based on our legitimate interest to achieve the aforementioned purpose. We do not use your personal information to reach any conclusions about you as a person. Recipients of the data are the data controller and our webhosting provider as a commissioned data processor.

Anonymized information of this kind may be used by us statistically, in order to optimize our website and the technology used.

Server log files are stored for security reasons (e.g. to resolve cases of abuse or fraud) for a max. of 7 days. They are deleted afterwards, unless they are required as proof until final resolution of specific cases.



Like many other websites we use so-called “cookies“. Cookies are small text files send to your local hard drive by a web server. This automatically provides us with certain data, like IP-address, browser, operating system used and your internet connection.

Cookies cannot be used to open programs or transfer viruses to another computer. Based on the information contained in the cookies however we can simplify navigation for you and ensure or website is correctly displayed. Mainly, this concerns so-called “session cookies”, which are solely used to facilitate the correct functionality of the website and are deleted once you leave our website or close the browser.

In no case will we disclose the data collected to third parties or, without your consent, create a connection to your personal information.

Of course, you can visit our website without cookies in general. Internet browsers are commonly set up to accept cookies. Typically, you can disable the use of cookies in your browser settings. Please use the help function of your browser to find out how to change these settings. Please be advised that some functions of our website might not work properly once cookies are disabled.


Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

As IP anonymization is activated on this website, your IP- address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP-address will be first transferred to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and internet usage. The IP- address, that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google.

The reason for processing this data is to evaluate the website use and create activity reports. Based on the use of the website and the internet, additional services will be provided. The data processing is based on the legitimate interest of the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may further also opt-out from the information collected through the tracking cookie (including your IP- address) being submitted to, or processed by, Google Analytics by downloading and installing the Google Analytics Opt-out browser add-on for your current web browser: Browser add on to disable Google Analytics.

Additionally, within browsers on mobile devices or as an alternative to the browser add on, you can disable tracking by Google Analytics on our website by clicking this link. An opt-out cookie will be stored on your device. This will prevent tracking by Google Analytics for this website and this browser in the future, as long as the cookie remains installed in your browser. The opt-out applies only for this browser and within this domain only.

Google is certified under the “Privacy Shield” treaty and therefore guarantees compliance with European data protection levels.

Personal information of our website users is deleted or anonymized after 14 months.

Privacy Policy of Google:

Privacy Shield certification of Google: id=a2zt000000001L5AAI&status=Active


Third Party Content and Services

For the purpose of an optimized rendering, our website utilizes third-party content (“Third Party Suppliers“), such as fonts, maps and videos. This entails that the provider(s) of such are capable of identifying an incoming IP-address, without which this content cannot be transmitted to the browser being used to visit the website. Identification of the IP-address is therefore a technical requirement for the provision of this content. We attempt to select and use only such content in which the respective Third-Party Suppliers are committed to registering the IP-address solely for the purpose of providing this content. Third Party Suppliers may furthermore save data for statistical purposes. Some browsers give you the possibility to limit or modify the type and amount of data transmitted to Third Party Suppliers, however, this depends on the browser you use.


Use of Google Fonts

In order to display our content correctly and in an appealing design, this website utilizes fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Requests are saved for statistical purposes, however no personal information is stored and there is no connection or correlation to other Google services used. Detailed information can be found here: g_the_google_fonts_api_mean_for_the_privacy_of_my_user s

Privacy Policy of Google:


Changes to our Privacy Policy

We reserve the right to amend and adjust this Privacy Policy, to keep it up to date with legal requirements or to reflect changes to our services (e.g. when introducing additional services). For your next visit, a possible new Privacy Policy takes effect.


Questions about Privacy

Should you have questions regarding the protection of your personal data, please send us an email or contact the person responsible for data protection in our organization directly:

This Privacy Policy was created on July 3, 2018, in part with the Privacy Policy Generator by activeMind AG and subsequently translated into English.